Privacy Policy

At 24 Marketplace, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, www.24marketplace.net (“the Site”).

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use the Site.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

a. Personal Information

When you make a purchase or create an account, we may collect personal information such as:

• Name
• Email address
• Billing and shipping address
• Payment information
• Phone number (if provided)
• Any other information you provide voluntarily through forms or communications with us

b. Non-Personal Information

We also collect non-personal information automatically as you navigate through the Site, including:

• IP address
• Browser type
• Operating system
• Pages visited on the Site
• Date and time of visit
• Referring URL

2. How We Use Your Information

We use the information we collect to:

• Process orders: To fulfill your purchase requests, deliver products, and provide customer support.
• Improve our services: To enhance the functionality and user experience of our Site based on your feedback and usage data.
• Communicate with you: To send you important updates regarding your order, respond to inquiries, and notify you of special offers or changes to our services.
• Marketing purposes: If you have consented, we may send you promotional materials, newsletters, or information about new products.
• Compliance: To comply with legal obligations, such as tax regulations, and to protect against fraudulent transactions or unauthorized access.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service providers: Third-party companies that assist us with payment processing, shipping, customer support, or IT services. These providers only have access to the information necessary to perform their services.
• Legal requirements: We may disclose your personal information if required by law or if we believe such action is necessary to comply with a legal obligation or protect our rights, safety, or property.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners as part of the transaction.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device when you visit a website.

We use the following types of cookies:

• Essential cookies: These are necessary for the basic operation of the Site.
• Performance cookies: These help us understand how visitors interact with the Site, such as which pages are most popular.
• Functional cookies: These remember your preferences and settings to provide a more personalized experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.

5. Data Security

We take the security of your personal information seriously and implement a variety of security measures to protect it. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request to update or correct inaccurate information.
• Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
• Opt-out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly at info@24marketplace.net.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purpose of complying with legal, tax, and accounting requirements.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@24marketplace.net
Address :  BENNY S.R.L. VIA NUOVA TANGENZIALE SNC – 84100 – SALERNO (SA)